Question 1

How do I order a Packlamp?

Accepted Answer

Place your order in our web shop or contact us directly by email at info@packlamp.nl. You can also call +31 6 35310916.

Question 2

What is the delivery time?

Accepted Answer

The delivery time for the Packlamp is usually three to five working days from the date of your order. We will dispatch your Packlamp on the same day as you make your order. Delivery times may vary according to your local postal service.

Question 3

What countries do you ship to?

Accepted Answer

We ship to the Netherlands, Germany and Belgium.
If you wish to order from another country, please contact us directly by email.

Question 4

Will I need to pay shipping costs?

Accepted Answer

Yes. Shipping costs €2. We do not charge shipping for orders totalling €50 or more.

Question 5

May I cancel my order?

Accepted Answer

Yes – you may cancel your order any time before it is dispatched. To cancel your order, please contact us by email at info@packlamp.nl or call +31 6 35310916.

FAQ